Easy Ways To Get In Touch
Our happily helpful Experts are on hand if you need them, whichever way you contact us.
Write to us at email@example.com, or fill out the form below. We're always happy to help!
We're based in Toronto, Canada, and our office hours are 9am-5pm EST - we respond to most emails within a business day or two, but if you don't get a response from us, please check your spam bin!
Mon-Sat 9am-5pm Eastern
Physical Mailing Address
377 Lauderdale Dr.
Maple, ON, L6A 4K9
All returns shall be returned to:
98 Apparel Returns
377 Lauderdale Dr
Maple ON L6A 4K9
Any brand new product can be returned for a full refund or store credit within 60 days of delivery. We offer easy returns for all domestic and international orders.
Expedited shipping charges are non-refundable.
For international returns under $50 USD, the customer is responsible for return shipping.
RECEIVE A DAMAGED ITEM?
Receive a damaged item? Please reach out to our Customer Support team at firstname.lastname@example.org and they will help resolve the issue. See more warranty information on our FAQ page.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Once your return has been received by the warehouse and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider.